We give very reasonably lowest price to our customer, other websites putting very high prices so they offer you refunds, the Refund policy is easy and straight, we deliver glasses after accuracy test, so there is no refund if your prescription is wrong, so you need to go to your doctor or optometrist first, to check again a proper prescription which give you best vision, after all we are here to grow our business, we love our customers, so we can talk about this. In case of refund consignee pay the shipping (courier)charges, in case of refund if our lens coming with wrong power we refund full amount, but if your prescription is wrong, you are not eligible for full refund, in this case we provide you another lenses with half of our price when you provide us your new prescription, so for avoid this type of situations we suggest to you go only ophthalmologist or qualified Optometrist to test your eyes. we send every product after testing ok, afterall consignee can return product if there is any manufacturing defect, in this case we exchange product, in this case we pay courier charge.
In case of refund/return , consignee has to inform through whatsapp or email or call within 5 days of delivery After providing the information within 5 days from delivery, consignee has to ship the product within the next 10 days from delivery date. If we don’t get any response or reply within 15 days, refund will be cancelled automatically. Refund will be initiated after receiving the product back in healthy condition as it was received by the consignee. Shipping charges of return the product must pay by consignee, . Refund/Replace is not applicable for the any Contact Lenses or any certain products like Combo Offers, Offers of the week, offers of the day etc.